About Wingman IT

Your strategic ally in navigating the complex world of IT service management

Our Mission

At Wingman IT, we’re here to make technology work for you. We don’t just deliver IT solutions — we help shape the way your business uses technology to grow, improve operations, and stay ahead. By getting to know how your organisation really works, we design IT service management strategies that fit your goals, reduce waste, and build a stronger foundation for the future. Everything we do is focused on giving you practical, effective IT that supports your success.

Our Story

Wingman IT was founded by three experienced contractors with one goal: to deliver better IT services. Seeing challenges where organisations waste time and money on poor systems and disconnected strategies, we brought our different skillsets together — covering service management, project delivery, and stakeholder engagement — to offer something better.

We’re not a typical consultancy. We work side-by-side with businesses to simplify technology, improve performance, and bring clarity to IT. Our strength is in understanding what actually works — and making sure our clients get lasting results, not just reports.

Our Journey

Meet Our Partners

The visionaries behind Wingman IT, bringing unparalleled expertise to transform your digital ecosystem

James Hillam

James Hillam

Founding Partner | Strategic Solutions

James brings visionary leadership and strategic insight to Wingman IT. James has a great ability to take a step back and see the bigger picture, which allows strategic objectives to align with business goals. With his military background, James has a keen eye for detail, and delivers in a structured and organised way. James is multi-sector experienced and has worked in companies from smaller Private Equity firms, up to large global enterprises organisations.

Shezaad Noormohamed

Shezaad Noormohamed

Partner | Programme Management Expert

Shezaad is a seasoned Programme Manager with over a decade of experience delivering large-scale digital transformation across complex public sector environments. With a proven track record in strategic planning, stakeholder engagement, and waterfall/agile programme delivery, Shezaad has led major ICT initiatives for councils across London, managing budgets up to £5.5 million and teams of over 20 professionals. His work has consistently driven operational efficiency, cost savings, and sustainable technology adoption.

Dale De Hoest-Thompson

Dale De Hoest-Thompson

Partner | IT Service Management & Transformation Specialist

With over 25 years of experience in IT Operations and Service Management, Dale is passionate about applying industry best practices to drive continuous service improvement and deliver measurable business value. He has successfully led complex IT initiatives across diverse sectors including government, financial services, insurance, and consulting. Committed to achieving service excellence, Dale helps organisations unlock the full potential of their IT services, ensuring they evolve in line with changing business needs while delivering consistent, high-quality outcomes.

Why Choose Wingman IT?

  • True Partnership Approach

    We don't just provide services—we become your strategic ally, embedding ourselves in your vision and challenges to deliver transformational outcomes.

  • Public Sector Expertise

    Our partners bring extensive experience in transforming complex government IT systems, with a proven history of navigating regulatory and budgetary constraints.

  • Transformation Architects

    We design holistic digital transformation roadmaps that align technology investments with your strategic goals, ensuring measurable ROI and sustainable innovation.

  • Full-Spectrum ITSM

    From strategy development to implementation and continuous improvement, our end-to-end service management capabilities cover every aspect of your IT operational needs.

Ready to Transform Your IT Landscape?

Experience the difference of having Wingman IT as your strategic technology navigator. Let's chart a course for digital excellence together.

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